Terms of Service

1. Scope of Application

These Terms of Service apply worldwide. Mandatory consumer protection laws of the country in which the Customer has their habitual residence remain unaffected.

These Terms of Service apply to all contracts between
signce – Florian Schaerfer-Schneider (hereinafter referred to as the “Provider”)
and consumers or business customers (hereinafter referred to as the “Customer”)
concerning the purchase and use of digital products and services offered via the website signce.co.

Any conflicting or deviating terms and conditions of the Customer shall not apply unless the Provider has expressly agreed to their validity in writing.

2. Contracting Party

The Provider within the meaning of these Terms of Service is:

signce – Florian Schaerfer-Schneider
Comesstr. 27
50321 Brühl
Germany
Email: hello@signce.co

The Provider acts as an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB).

3. Services and Digital Content

The Provider offers in particular digital content and products, such as:

• e-books

• guides

• learning and informational materials

• digital downloads

• accompanying digital services

Unless expressly stated otherwise, these are purely digital contents which are made available to the Customer after purchase via download, email, or through a protected online access.

There is no entitlement to specific updates, further developments, or content additions unless this has been expressly agreed.

4. Conclusion of Contract

A contract is concluded when the Customer, within the ordering process:

• clicks the order button (“Buy”, “Order with obligation to pay”, or similar), or

• submits a binding order in any other manner.

After the contract has been concluded, the Customer will receive an order confirmation by email.

5. Prices and Payment

All prices stated are final prices in euros (EUR) and include statutory value-added tax, insofar as it is applicable.

Payment is processed – depending on the offer – via the payment service providers specified in the ordering process (e.g. Stripe, PayPal, credit card).

The Provider is not liable for disruptions or delays caused by external payment service providers.

6. Right of Withdrawal for Digital Content

Consumers generally have a statutory right of withdrawal of 14 days.

For digital content, the right of withdrawal expires prematurely if:

• the Provider has begun performance of the contract,

• the Customer has expressly consented to the Provider beginning performance before the expiry of the withdrawal period, and

• the Customer has confirmed that they are aware that they lose their right of withdrawal once performance has begun.

This consent is expressly obtained during the ordering process.

7. Rights of Use

The digital content provided is protected by copyright.

The Customer is granted a simple, non-transferable right to use the content exclusively:

• for personal, private use, and

• for non-commercial purposes.

In particular, the following is not permitted without the prior written consent of the Provider:

• sharing with third parties

• reproduction or making available to the public

• sale, rental, or licensing

• use for training courses, coaching, or commercial offerings

8. Warranty for Digital Products

The statutory warranty rights for digital content apply.

The Provider warrants that the digital products are free from material defects at the time they are made available.

A defect shall not be deemed to exist if:

• the content does not meet the Customer’s subjective expectations,

• the Customer uses incorrect technical requirements, or

• the defect is caused by improper use.

9. Liability

The Provider shall be liable without limitation:

• in cases of intent or gross negligence,

• for damages resulting from injury to life, body, or health, and

• in accordance with the provisions of the Product Liability Act.

In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), liability shall be limited to the foreseeable damage typical for the contract.

Any further liability is excluded.

10. Amazon Sales / External Marketplaces

If digital or physical products of the Provider are offered via external platforms such as Amazon, the terms and conditions of the respective platform shall additionally apply to the respective purchase.

For contracts concluded via Amazon, the following shall apply in particular:

• Amazon’s terms and conditions

• Amazon’s withdrawal and return policies

• Amazon’s payment and fulfillment processes

These Terms of Service shall apply insofar as they do not conflict with the mandatory provisions of the respective platform.

11. Consumer Dispute Resolution

The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Governing Law

The laws of the Federal Republic of Germany shall apply.

Mandatory consumer protection provisions of the country in which the Customer has their habitual residence shall remain unaffected.

13. Severability Clause

Should any provision of these Terms of Service be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.